About the company:

Established in Raleigh, NC in 1971, Piedmont Service Group is a privately held energy efficiency and facilities services company focused exclusively on helping commercial, industrial, institutional, and government organizations operate and maintain their buildings in a safe, healthy, and efficient manner.

Our offices located across the Carolinas and Virginia allow us to serve our clients with a team of local accredited and licensed professionals. Piedmont is committed to building lasting relationships with the customers we serve and fully understanding our customers’ needs to provide the best solution for each client.

Position Title: Billing Administrator
Department:: Accounting
Reports to: Business Systems Manager
Branch Location: Raleigh
FLSA Status: Non-Exempt

Position Summary
As a Billing Administrator this role will be responsible for a variety of tasks associated with the accounting practices for the Service team. These tasks will include but will not be limited to the “Spot” billing process, responding to customer inquiries and verifying associate’s chargeable time; in accordance with the established accounting standards and billing policy.
This position works together with the service managers, operations service coordinators, accounts receivable, and Controller in order to provide accounting support to the entire organization. Part of this position is to work with CSRs and Service Managers to ensure that receivable invoices are mailed in a timely manner.
Essential Position Functions
Service Administration
• Billing: Close out repair calls on a daily schedule and generate and mail/email invoices. Review SPOT pending and invoice gross margin reports on a weekly basis to ensure it is being completed correctly and efficiently and variances are to be reported to the Service Manager.
• Portals: Enter invoices into to customer specific electronic portals.
• Revenue Review: Complete on a weekly basis for SPOT accounts including over/under adjustments.
• Collections: Work with the Collections team members on aging and customer past due notices.
• Service Call Maintenance: Review and close all “complete” service calls. Report discrepancies to Service Managers.

Administrative Responsibilities
• Ensures that all reporting is in compliance with the Security and Exchange Commission (SEC) and other reporting guidelines by researching and following accounting rules and regulations