Caseworker III

Caseworker III will provide ongoing on site or remote services that are culturally competent in the pursuit of supporting asylum seekers to resettle without needing to rely on City’s provided housing.  A Caseworker III is a professional who plays a crucial role in social services and human welfare. They work with individuals and families facing various challenges, such as economic hardship, mental health issues, or child welfare concerns.

Compensation & Benefits:

• Estimated Starting Salary Range for Caseworker III: $30.38/Hour
• Pay commensurate with experience.
• Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Caseworker III Responsibilities Include: 

• Primary focus stabilized comprehensive case support with full resettlement engagement for completion of destination plan
• Provide casework supportive services to assist clients resettle within communities without relying on City’s provided housing.   
• Complete culturally sensitive client needs assessments.
• Complete culturally sensitive individualized exit service plans.
• Maintain client contact with asylum seekers in the care of H+H at designated HERRC facility.
• Provide support with travel coordination and arrangements.
• Contact family, relatives, or others to coordinate and remove barriers towards travel.
• Provide resettlement services outside of the city’s supportive housing.
• Complete referrals to community-based programs and organizations
• Completes case notes, data, and information in the NY Health + Hospitals case management system.
• Coordination with interpretation and translation services 
• Complete referrals to immigration legal services 
• Complete other tasks as necessary to facilitate delivery of necessary services to clients.
• Performs other job-related duties as assigned

Shift A: Sunday/Monday/Tuesday 8 a.m. to 8 p.m., Wednesday 8:00 a.m. to 2:00 p.m.
Shift B: Wednesday 2:00 p.m., Thursday/Friday/Saturday 8 a.m. to 8 p.m.

Caseworker III Experience, Education, Skills, Abilities requested: 

• Bachelor’s degree required.
• Minimum 4 years demonstrated social services experience in case management
  - 6 months experience supporting refugee, asylum or migrants related to immigration and resettlement
  - 3.5 years social services experience in delivery of culturally sensitive and trauma informed services
  • Behavioral Health, Independent Living, Emergency Response Case Management, Resettlement, Housing, Employment, Legal experience required
• Spanish, French, and/or Arabic bilingual fluency required - Speaking, reading, writing.
• Preferred; Master’s degree in social work or other human services field + two years of relevant experience working with people who enter the U.S. seeking asylum.
• Must have excellent verbal and written communication skills and ability to learn quickly and problem-solve. 
• Must have strong organizational skills and ability to work independently and as part of a team. 
• Must possess a solid understanding of immigration laws and procedures.
• Must have experience with full resettlement engagement for completion of destination plan.
• Experience conducting assessments.
• Experience creating service plans
• Must be organized as well as, have excellent verbal, written and communication skills and the ability to work collaboratively with families, collaborating agencies, and community professionals.
• Strong customer service background
• Able to effectively manage significant documentation.
• A self-starter, able to work with minimal supervision and work independently.
• Able to prioritize and be accountable for timeliness to complete projects in a timely manner.
• Possess sensitivity to the service population’s cultural and socio-economic characteristics.
• Ability to organize, multitask and prioritize duties and responsibilities efficiently. 
• Past applicable job experience may include, but is not limited to: Social Worker, Case Manager, or Family Support Advocate.
• Past applicable job experience may include, but is not limited to: Senior Caseworker, Lead Caseworker, or Casework Supervisor. 
• Must pass pre-employment qualifications of Cherokee Federal