Position Summary

We are seeking a highly organized and detail-oriented Credit Collections Rep to join our team. As a Credit Collection Rep, you will play a crucial role in ensuring the timely and efficient collection of outstanding debts owed. You will be responsible for managing a portfolio of customer accounts, communicating with clients to arrange payment plans, and maintaining accurate records of all collection activities.

Responsibilities

• Monitor and manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
• Contact clients via phone, email, or mail to communicate overdue payment reminders, payment arrangements, and resolve any outstanding issues.
• Negotiate payment plans and terms with clients to facilitate debt recovery while maintaining positive relationships.
• Update and maintain accurate records of all collection activities, including payment arrangements, correspondence, and follow-up actions taken.
• Coordinate with internal departments, such as sales and customer service, to obtain necessary information to resolve payment disputes and address customer inquiries regarding outstanding balances.
• Prepare and distribute regular reports on collection activities, account balances, and customer payment trends.

Minimum Requirements: 1+ yrs of general accounting and a strong background in credit and collections.